Contractor CRM Reputation Management Software —
One Unified Review Inbox
Monitor reviews from major platforms like Google, Facebook, and various other industry-specific review sites and web directories into a single unified inbox.
30-Day Free Trial — No Credit Card Required
Stop Losing Jobs to Contractors With Better Reviews
Before a homeowner calls you, they read your reviews. If your competitor has 200 five-star reviews and you have 15, the decision is already made before your phone rings. Your online reputation is your most powerful sales tool — and most contractors are leaving it completely unmanaged.
The problem isn't just getting reviews — it's managing them. Keeping up with reviews from major platforms like Google and Facebook, along with connected industry-specific review sites and web directories, can mean logging into different places every day. Most contractors simply do not have time for that.
ContractorCore Reputation Management brings reviews from connected sources into a single unified inbox. You can monitor activity, respond to supported Google reviews, and track reputation trends without leaving ContractorCore.
Stay on Top of Every Review Before It Costs You a Job
When a customer leaves a negative review, the clock starts ticking. Every hour you don't respond is another hour that review sits there, unanswered, telling potential customers that you don't care. Businesses that respond to negative reviews quickly — and professionally — often see those reviews updated to 4 or 5 stars.
But you cannot respond if you do not know the review exists. ContractorCore's unified inbox brings together reviews from connected sources so your team can see new activity and address negative feedback quickly.
Responding to positive reviews matters too. When potential customers see that you thank happy customers, it builds trust and shows that you run a professional, customer-focused business. Direct replies to supported Google reviews can be created and saved inside ContractorCore.
Everything in Reputation Management
One powerful add-on that gives you a clear view of reviews from your connected platforms and sources.
Unified Review Inbox
Monitor reviews from major platforms like Google, Facebook, and various other industry-specific review sites and web directories into a single unified inbox.
Reply to Google Reviews
Respond to supported Google reviews directly inside ContractorCore, without needing to sign in to Google separately.
Review Analytics & Trends
Track your total reviews, average star rating, new reviews over time, and response rate. See exactly how your reputation is trending month over month.
Source Breakdown
See how many reviews you have from each connected review source and your average rating for that source.
Review Filtering & Search
Filter reviews by connected source, star rating, response status, or keyword. Find the reviews that need your attention most quickly and efficiently.
Response Rate Tracking
Track your review response rate over time. Businesses that respond to reviews build trust with prospective customers.
Star Rating Monitoring
Monitor your average star rating across connected review sources. Get alerted when new reviews come in so you can respond quickly — especially to negative reviews.
Automated Replies (Coming Soon)
Set up automatic responses for supported review sources based on star rating. 1–2 star reviews can receive a personalized apology and invitation to call, while 4–5 star reviews can receive a thank you.
Reputation Protection
Catch negative reviews the moment they're posted and respond before they damage your reputation. Speed of response is one of the most important factors in reputation recovery.
Automated Review Responses by Star Rating
We're building an automated review response system for supported review sources. You will be able to set different response templates based on the star rating of the review, with the response workflow clearly identified before it is enabled.
1–2 star reviews can receive a professional, empathetic response that acknowledges the concern and invites the customer to call you directly to resolve the issue. This shows potential customers that you take feedback seriously and work to make things right.
4–5 star reviews can receive a warm thank you that reinforces your brand and encourages customers to refer friends and family. You will be able to customize every template to match your voice and brand.
The ROI of Active Reputation Management
Most contractors think of reputation management as a defensive activity — something you do to prevent damage. The reality is that active, proactive reputation management is one of the highest-ROI marketing activities you can invest in.
When you consistently respond to every review — positive and negative — Google takes notice. Businesses with high review response rates rank higher in local search results. They appear more frequently in the Local Pack. They get more calls. And because potential customers can see that you're engaged and responsive, they convert at a higher rate.
Consider this: if active reputation management earns you just one additional job per month, ContractorCore Reputation Management is pennies compared to what that job is worth. The math is obvious.
Stop letting your reputation manage itself. Take control of your online presence with ContractorCore's unified review management platform. Respond faster, rank higher, and win more jobs.
Reputation Management Works Best With
Frequently Asked Questions
Take Control of Your Online Reputation
Monitor reviews from your connected platforms and sources in one place inside ContractorCore.
30-Day Free Trial — No Credit Card Required