Contractor CRM Reputation Management Software —
Monitor & Respond to Reviews Everywhere
Monitor and respond to reviews from Google, Yelp, Facebook, BBB, and 20+ other platforms — all from a single inbox inside ContractorCore. Never miss a review again.
Stop Losing Jobs to Contractors With Better Reviews
Before a homeowner calls you, they read your reviews. If your competitor has 200 five-star reviews and you have 15, the decision is already made before your phone rings. Your online reputation is your most powerful sales tool — and most contractors are leaving it completely unmanaged.
The problem isn't just getting reviews — it's managing them. Reviews come in on Google, Yelp, Facebook, BBB, Angi, and dozens of other platforms. Keeping up with all of them means logging into each platform separately, every single day. Most contractors simply don't have time for that.
ContractorCore Reputation Management solves this completely. Every review from every platform flows into a single inbox. You see them all, respond to them all, and track your reputation trends — all without leaving ContractorCore.
Respond to Every Review Before It Costs You a Job
When a customer leaves a negative review, the clock starts ticking. Every hour you don't respond is another hour that review sits there, unanswered, telling potential customers that you don't care. Businesses that respond to negative reviews quickly — and professionally — often see those reviews updated to 4 or 5 stars.
But you can't respond if you don't know the review exists. ContractorCore's unified review inbox shows you every new review the moment it's posted, across every platform. You'll never be blindsided by a negative review again.
Responding to positive reviews matters too. When potential customers see that you personally thank your happy customers, it builds trust and shows that you run a professional, customer-focused business. Businesses that respond to all reviews rank higher in local search and convert more visitors into customers.
Everything in Reputation Management
One powerful add-on that gives you complete visibility and control over your online reputation across every platform.
Multi-Platform Review Inbox
See every review from Google, Yelp, Facebook, BBB, and 20+ other platforms in one unified inbox. Never miss a review again — no matter where it was posted.
Reply to Reviews Directly
Respond to any review from any platform directly inside ContractorCore. No need to log into Google, Yelp, and Facebook separately to manage your responses.
Review Analytics & Trends
Track your total reviews, average star rating, new reviews over time, and response rate. See exactly how your reputation is trending month over month.
Platform Breakdown
See how many reviews you have on each platform and what your average rating is per platform. Identify which directories need the most attention.
Review Filtering & Search
Filter reviews by platform, star rating, response status, or keyword. Find the reviews that need your attention most quickly and efficiently.
Response Rate Tracking
Track your review response rate over time. Businesses that respond to reviews rank higher in local search and convert more customers.
Star Rating Monitoring
Monitor your average star rating across all platforms. Get alerted when new reviews come in so you can respond quickly — especially to negative reviews.
Automated Replies (Coming Soon)
Set up automatic responses based on star rating. 1–2 star reviews get a personalized apology and invitation to call. 4–5 star reviews get a thank you. Coming soon.
Reputation Protection
Catch negative reviews the moment they're posted and respond before they damage your reputation. Speed of response is one of the most important factors in reputation recovery.
Automated Review Responses by Star Rating
We're building the most intelligent automated review response system for contractors. You'll be able to set up different response templates based on the star rating of the review — and the system will automatically post a response on your behalf within minutes of the review being posted.
1–2 star reviews will automatically receive a professional, empathetic response that acknowledges the concern and invites the customer to call you directly to resolve the issue. This shows potential customers that you take feedback seriously and work to make things right.
4–5 star reviews will automatically receive a warm thank you that reinforces your brand and encourages the customer to refer friends and family. You can customize every template to match your voice and brand.
The ROI of Active Reputation Management
Most contractors think of reputation management as a defensive activity — something you do to prevent damage. The reality is that active, proactive reputation management is one of the highest-ROI marketing activities you can invest in.
When you consistently respond to every review — positive and negative — Google takes notice. Businesses with high review response rates rank higher in local search results. They appear more frequently in the Local Pack. They get more calls. And because potential customers can see that you're engaged and responsive, they convert at a higher rate.
Consider this: if active reputation management earns you just one additional job per month, ContractorCore Reputation Management is pennies compared to what that job is worth. The math is obvious.
Stop letting your reputation manage itself. Take control of your online presence with ContractorCore's unified review management platform. Respond faster, rank higher, and win more jobs.
Reputation Management Works Best With
Frequently Asked Questions
Take Control of Your Online Reputation
Monitor and respond to every review from every platform — all from one place inside ContractorCore.
30-day free trial · No credit card required · Cancel anytime.